STEP 1
Get In Touch
Reach Us on WhatsApp, by Phone, or Email on The Day of Delivery.
Customer Care
We’re Here to Make Things Right
If something isn’t quite right with your delivery, let us know on the same day and our team will be glad to help.
Please contact us on the same day your order is delivered.
3 Simple Process
How We Can Help
To help us assess your request quickly, please follow these three simple steps.
STEP 2
Share The Details
Tell Us What Happened and Include Clear Photos Where Helpful.
STEP 3
We’ll Review It
Our Quality Assurance Team Will Respond Within 3 Working Days.
The details
Our Policy at a Glance
What we can help with
- Incorrect or Damaged Products
- Replacement or Refund Reviews
- No Additional Delivery Fee for Approved Exchanges
Things to note
- Requests Must Be Made on The Day Of Delivery
- Next-Day Returns Cannot Be Accepted for Food-Hygiene Reasons
- Correctly Delivered, Undamaged Products Are Not Eligible for Return
Need Help With an Order?
Our customer care team is ready to assist with your return, replacement or refund request.